Privacy Policy

Our Commitment to Your Privacy

At Bloomwell Collective, your privacy and the security of your personal data are paramount to our commitment to your wellness journey. We understand the sensitive nature of health-related information and are dedicated to maintaining the highest standards of data protection, transparency, and trust.

This Privacy Policy outlines how Bloomwell Collective collects, uses, maintains, and discloses information collected from users (each, a "User") of the Bloomwell Collective website ("Site") and all products and services offered by Bloomwell Collective. We are committed to safeguarding the privacy of our users while providing personalized wellness services and fostering a thriving community, particularly for our cherished members in Portland and beyond. By using our Site, you agree to the collection and use of information in accordance with this policy.

Key Principles:

  • Transparency: We clearly inform you about what data we collect and why.
  • Purpose Limitation: We use your data only for the purposes stated in this policy.
  • Data Minimization: We collect only the data necessary to provide our services.
  • Security: We employ robust measures to protect your information from unauthorized access or disclosure.
  • User Control: You have rights over your data and how it is used.

Last Updated: October 26, 2023

Abstract image representing data security and privacy with interconnected digital pathways and a subtle green and blue shield icon, symbolizing safety and wellness.
Visualizing secure data flow and protective measures at Bloomwell Collective.

Information We Collect and How We Use It

To provide you with the most relevant and beneficial wellness experience, Bloomwell Collective collects various types of information. Our data collection is always guided by the principle of purpose limitation – we only collect what is necessary to deliver our services and enhance your experience.

Personal Identification Information (PII)

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, fill out a form, subscribe to the newsletter, respond to a survey, and in connection with other activities, services, features or resources we make available. This includes:

  • Contact Information: Name, email address, postal address (for product delivery or event invitations), and phone number.
  • Demographic Information: Age, gender, and general location (e.g., city, state) to help us tailor content and local event recommendations.
  • Health & Wellness Information: During personalized consultations or program assessments, we may collect information regarding your health goals, lifestyle habits, dietary preferences, and general well-being. This data is treated with the utmost confidentiality and handled in compliance with applicable health privacy regulations, including HIPAA where relevant, to develop bespoke wellness programs aligned with your aspirations.

How we use PII: To personalize your experience, provide requested services (e.g., consultation follow-ups, newsletter delivery), process transactions, and communicate important updates.

Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

How we use Non-PII: To improve our website's functionality, analyze user engagement, and optimize content presentation. This helps us understand what content resonates most with our audience.

Cookies and Web Browser Cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use Cookies: For site functionality, analytics (e.g., Google Analytics to understand traffic patterns), and to remember user preferences. We use this data in an aggregated way to improve our services.

Third-Party Integrations and Data Sharing

Bloomwell Collective may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Examples of third-party integrations include:

  • Analytics Services: To track website performance and user behavior (e.g., Google Analytics). Data is anonymized where possible.
  • Email Marketing Platforms: To send newsletters and updates to subscribers.
  • Payment Processors: When processing consultation fees or product purchases, strict PCI DSS compliant services are used. We do not store full credit card details.

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

How We Protect Your Information

The security of your data is a cornerstone of our relationship with you. Bloomwell Collective adopts appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Our security protocols include:

  • Encryption: Data transmitted to and from our Site is encrypted using SSL/TLS technology, ensuring secure communication.
  • Secure Storage: All collected data is stored on secure servers with robust firewalls and access controls. Sensitive health information is stored in HIPAA-compliant environments.
  • Access Controls: Only authorized personnel with legitimate business needs have access to personal data, and such access is strictly logged and monitored.
  • Employee Training: Our team members receive regular training on data protection best practices, privacy regulations, and ethical data handling.
  • Regular Audits & Assessments: We conduct periodic security audits and vulnerability assessments to identify and address potential risks proactively.
  • Data Breach Protocols: In the unlikely event of a data breach, we have clear notification procedures in place to inform affected users and relevant authorities promptly, in compliance with legal requirements.
Illustration of a stylized secure digital lock with abstract lines and nodes representing encrypted data flow, set against a calming green and teal background. Symbolizes robust data protection.
Our commitment to securing your digital wellness journey.

Your Privacy Rights and Controls

We believe you should have full control over your personal information. Bloomwell Collective is committed to facilitating your rights regarding your data.

Access and Data Portability

You have the right to request access to the personal information we hold about you. Upon request, we will provide you with a copy of your personal data in a structured, commonly used, and machine-readable format.

To request access to your data, please contact us.

Correction and Deletion Rights

You have the right to request that we correct any inaccurate or incomplete personal information we hold about you. You also have the right to request the deletion of your personal data under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected, or if you withdraw consent.

To request a correction or deletion, please email us with the details of your request.

Communication Preferences and Opt-Out

You can manage your communication preferences at any time. If you wish to stop receiving newsletters, promotional emails, or other non-essential communications from us, you can typically do so by clicking the "unsubscribe" link at the bottom of our emails or by updating your preferences in your account settings if available. You may also inform us directly.

Cookie and Tracking Preferences

Your web browser settings allow you to manage your cookie preferences. You can choose to refuse cookies or delete existing cookies. Please note that disabling cookies may affect the functionality of some parts of our Site.

Account Closure and Data Retention

If you choose to close your account with Bloomwell Collective, we will generally delete or anonymize your personal data. However, we may retain certain information for legitimate business purposes (e.g., fraud prevention, accounting records, legal obligations, or professional licensing requirements) for a limited period as required by law or our data retention policies.

For any questions or concerns regarding your privacy rights, or to submit a request concerning your data, please do not hesitate to contact our dedicated privacy team:

Email: [email protected]
Phone: (503) 827-0199